SilentProof Support
Get help with SilentProof, troubleshoot issues, and learn how to create professional noise evidence reports.
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Frequently Asked Questions
How accurate are the decibel measurements?↓
SilentProof uses your iPhone's built-in microphone calibrated with A-weighting standards used by professional sound meters. While smartphone microphones have limitations compared to dedicated sound level meters, they provide consistently accurate relative measurements suitable for documenting noise complaints.
For the most accurate results:
- Remove any phone case during recording
- Hold the phone steady with microphone facing the noise source
- Avoid wind or air conditioning that might affect the microphone
Will the app work if I lock my phone during recording?↓
Yes! SilentProof is designed to continue monitoring in the background even when your phone is locked or you switch to other apps. This is essential for documenting intermittent noise disturbances that may occur over several hours.
The app will continue recording audio samples and decibel measurements until you manually stop the recording or the maximum recording time is reached.
How long can I record for?↓
The Pro version ($6.99 one-time purchase) allows unlimited recording length, perfect for documenting extended disturbances or overnight noise issues.
Recording length is primarily limited by your phone's available storage space and battery life. The app is optimized for efficient battery usage during extended recordings.
What information is included in the PDF reports?↓
Each SilentProof report includes:
- Precise GPS coordinates and address of the recording location
- Start and end timestamps with timezone information
- Minimum, maximum, and average decibel levels
- Visual decibel timeline chart showing noise patterns
- Comparison to relevant noise ordinances and health standards
- Time periods where noise exceeded local regulations
- Verification hash for report authenticity
- Professional formatting suitable for official complaints
Does SilentProof use my GPS location?↓
Yes, but only when you start a recording session and only to document where the noise disturbance occurred. This location data is essential for official complaints as it proves the incident happened at your residence or workplace.
Location data is:
- Only captured at the moment you start recording
- Stored locally on your device
- Never transmitted to external servers
- Included in generated reports to verify incident location
Where is my data stored?↓
All your recordings and evidence are stored locally on your iPhone using Apple's secure SwiftData framework. Nothing is transmitted to external servers by default.
Pro users can optionally enable iCloud sync, which backs up evidence to their personal Apple iCloud account using end-to-end encryption. This allows access to your evidence from other devices signed into the same Apple ID.
BorealBit never has access to your recordings or personal data.
Can I use SilentProof reports in legal proceedings?↓
SilentProof reports are designed to provide professional documentation that supports your noise complaints. While we cannot provide legal advice, the reports include verification features and professional formatting commonly accepted by property managers and housing authorities.
For formal legal proceedings, consult with an attorney about evidence requirements in your jurisdiction. The detailed timestamp and location data in SilentProof reports can support your case.
What's the difference between free and Pro versions?↓
SilentProof Pro ($6.99 one-time purchase) includes:
- Unlimited recording length (vs 2-minute limit in free version)
- Professional PDF report generation
- iCloud sync and backup across devices
- Background recording capability
- No advertisements or interruptions
- Priority customer support
The free version allows you to test the decibel meter functionality before purchasing.
Why is SilentProof better than other noise apps?↓
Unlike basic decibel meters, SilentProof is specifically designed for noise complaints:
- Professional PDF reports that authorities take seriously
- GPS timestamping proves when and where incidents occurred
- Background recording for overnight or extended monitoring
- One-time purchase - no expensive subscriptions
- Privacy-focused - your data stays on your device
- Comparison to local noise ordinances and health standards
- No ads or distracting features during important recordings
Troubleshooting
App crashes during recording
If SilentProof crashes while recording:
- Ensure you have sufficient storage space available
- Close other apps that might be using the microphone
- Restart your iPhone and try again
- Update to the latest version of SilentProof
PDF reports won't generate
If you can't generate PDF reports:
- Verify you have the Pro version purchased
- Check that you have a completed recording to generate from
- Ensure you have storage space for the PDF file
- Try restarting the app and generating again
Microphone permission issues
If SilentProof can't access your microphone:
- Open iPhone Settings → Privacy & Security → Microphone
- Find SilentProof in the list and toggle it ON
- Restart the app
- If issues persist, restart your iPhone
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